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Department: | 60 - Professional Development |
Location: | Clinton, MS |
About our Company:
Welcome to Endeavor, where innovation sparks, hearts beat with care, and teamwork reigns supreme! Our dynamic company is fueled by three electrifying values: Take Initiative, Care Deeply, and Endeavor Together. Brace yourself for a workplace where bold ideas take flight, empathy fuels our actions, and collective effort propels us to extraordinary heights. Join the excitement at Endeavor, where every moment is a thrill and success is our ultimate adventure!
Job duties:
Installation, Design and Administration of various server operating systems, Hyper-V, VMware environments
Installation, Design and Administration of various manufacturers in routers, switches, and wireless deployments
Design of network, troubleshoot and resolve advanced networking support needs.
Lead all rollouts of new network installations including, but not limited to, routers, infrastructure, hardware, servers, and end user equipment
Generate formal business and technical reports as required by client
Troubleshoot and repair network hardware, software, and peripherals
Participate in customer consultations and walkthroughs as needed
Recommended solutions to clients and sales account executives as required
Maintain partner, server and other certifications and accreditations as needed.
Maintain excellent rapport with assigned customer contacts while providing guidance to improve their computing and networking systems
Manage workload, service call closure and timesheet on a daily, weekly, and monthly basis
Knowledge, Skills, and Abilities:
Advanced knowledge of structured cabling and technology solutions industry
Knowledge of company policies, procedures, and industry regulations
Advanced knowledge in using network equipment such as cisco routers and ASA’s, servers, switches, personal computers, subscriber gateway equipment, and PBX systems
Advanced knowledge of company products and services
Advanced knowledge of basis networking concepts and topology
Advanced knowledge of LAN/WAN design
Advanced knowledge in server configuration and maintenance
Advanced skill in installing, repairing, and maintaining network equipment
Skill in using mechanical and electric power tools
Advanced skill in analytical thinking and problem solving while paying attention to detail
Ability to communicate with co-workers and various business contacts in a professional and courteous manner
Ability to read and interpret documents such as schematics, blueprints, and circuit diagrams
Advanced ability to evaluate, test and repair sophisticated equipment
Advanced ability to work independently and make sound technical decisions using information at hand
Ability to work as needed after hours to prevent interruption to a customer’s environment
Education and Experience:
Bachelor’s degree or equivalent advanced degree
Industry recognized certifications such as MCSE, CCNA, CCNP, or CCSP required
10+ years’ network support experience required
Industry standard expert certifications related to advanced network/wireless design or administration with a technical understanding off all service offerings from Endeavor IT.
Benefits we offer!
Compensation:
The base salary is 100,000-110,000