Come work at Endeavor Communication where there are always opportunities for growth! If you're hard-working and dedicated and like working in a fast-paced environment Endeavor Communications is an ideal place to get ahead. Apply today!

General Summary:

Support the sales team by handling business sales opportunities as well as handle the follow-up to business customers for retention and customer satisfaction. Will be the main concierge/contact for customers after a sale has been installed for 30 days of follow up. Will give ongoing service to current business accounts making follow-up calls and entering up-sell orders into the system.

Key Responsibilities:

• Main point of contact for all current & upcoming business account support functions after the sale is closed.
• Provide concierge service to all current & upcoming business accounts related to customer service functions, ie: billing, payment, adding authorized acct individuals, disconnect orders, prorations, explanations, disputes, re-negotiations.
• Sourcing new sales opportunities through inbound unsolicited lead follow-up and outbound cold calls and emails.
• Reaches out to current expiring accounts to maintain account.
• Create & routing of qualified opportunities to the appropriate sales executive for further development and closure.
• Maintain & expand prospect database.
• Delivery of sales presentations & other sales actions when needed.
• Back up to business sales support team: Scheduling installations with the customer & follow up, during/after sale.
• Performs all other related duties as assigned by management. *

Knowledge, Skills, and Abilities:

• Knowledge of sales strategies, Sales experience preferred
• Knowledge of company policies and operating procedures.
• Knowledge of company products and services.
• Knowledge of Computer programs (Microsoft Excel, Word, PowerPoint, CRM, PRM, etc.)
• Skill in training customers.
• Skill in written communication.
• Skill in problem solving and providing customer service.
• Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner.
• Ability to organize and prioritize multiple work assignments.
• Ability to pay close attention to detail.
• Ability to make sound decisions using information at hand.

Education and Experience:

High school diploma or equivalent education and work experience, plus 1-3 years customer service, data entry and clerical experience. Sales experience preferred.

Benefits we offer!

• 401k with 100% match up to 6% employee contribution
• Medical
• Dental
• Vision
• Employer Paid - Life Insurance - 3x your salary
• Employer Paid - Long-term Disability
• Employer Paid - Short-term Disability
• Employer Paid - Access to financial planning services
• EAP

Compensation:

50,000-60,000